Most orders will be fulfilled within 2-3 weeks after placing the order. That said, sometimes orders can take longer, and we will do our best to keep you informed along the way.
In the age of Amazon and same-day shipping, we realize that waiting multiple weeks to receive something can seem like a long time. Here are a few things to keep in mind about our amps.
All Linear Tube Audio amplifiers are built to order and made by hand. Our “simplest” product takes a technician two full days to build.
After an amp is built, it is tested extensively and burned in. One of our amps, the ZOTL40 Reference, gets burned in for 168 hours–a full week. The minimum burn in time for one of our amps is 48 hours.
Could we ship our amps out sooner without burning them in?
Sure, but then our customers would have to do this part of the process, and that just doesn’t seem right. We don’t make our customers do any other part of the build and testing process. Why make them burn the amps in?
Plus, we want our amps to arrive sounding their best from day one, and we know from experience that our customers want this as well.
Getting a new product, especially a new amp for your sound system, is a momentous occasion. We don’t want to diminish that experience by shipping an amp that isn’t 100% ready for optimal enjoyment when it arrives.
Other factors that can affect delivery time include order volume, component & tube availability, and shipping location.
Related FAQs